Technical
Team Leader
Shop Foreman
Job Description
A Shop Foreman plans, organizes, and controls the flow of service work throughout the service department in a professional, timely manner while ensuring quality repairs. A Shop Foreman must maintain contact with customers, supervise technician work quality, and coordinate with Parts or Service Manager to keep supplies and equipment running properly.
Job Requirements
You must have completely mastered the skills required of a Team Leader or Paint and Body Technician. You must have a high school diploma or its equivalent, and an associate’s degree is strongly preferred. You must also have to have a driver’s license with a clean record. You may also be asked to meet the dealership’s other general requirements for employment, such as drug testing.
**Job Description
As a service department leader, you will be responsible for overseeing the flow and operation of service work to meet customer and dealership expectations. Repair work must be distributed and monitored for high quality. You will work closely with the service advisors to ensure clear communication to the customer. You may also be required to maintain equipment and tools as well as helping determine the training needs of the technicians.
Job Requirements
You will need to demonstrate proficiency as a Diagnostic Level Technician, have good interpersonal skills, have knowledge of the dealership computer systems and complete the required training. In addition, you need to be 18 years or older, have a high school diploma or its equivalent, and have a valid driver’s license with a clean record. You may also be asked to meet the dealership’s other general requirements for employment, such as drug testing. Associate degree and ASE certification are recommended.
To help obtain this job, you need to have Honda/Acura factory training certification in the following areas:
- Maintenance
- Express Service
- PDI (pre delivery inspection)
- Repair Basic
- Repair Advanced
- Diagnostic Certification will be completed after graduation at any of our 9 Honda/Acura training centers
Diagnostic Tech
Job Description
Diagnostic Level (or Master) Technicians tackle the more complex repairs and must be able to determine the cause and repair of malfunctions. Diagnostic Level Technicians must keep up with factory training and service bulletins while following federal, state and local safety regulations. Technicians need good communication skills to work with Tech-Line, service management, other technicians, and customers.
Job Requirements
You must demonstrate proficiency as a Repair Level Technician and complete every certification. In addition, you need to be 18 years or older, have a high school diploma or its equivalent, and have a valid driver’s license with a clean record. You may also be asked to meet the dealership’s other general requirements for employment, such as drug testing.
To help obtain this job, you need to have Honda/Acura factory training certification in the following areas:
- Maintenance
- Express Service
- PDI (pre delivery inspection)
- Repair Basic
- Repair Advanced
- Diagnostic Certification will be completed after graduation at any of our 9 Honda/Acura training centers
Acura NSX
Other Career Paths
Parts
The essential job duties of the parts department for Honda and Acura dealers encompass a variety of critical responsibilities that ensure smooth operations and customer satisfaction. This includes managing inventory, processing orders, and providing expert assistance to customers seeking the right parts for their vehicles. Additionally, the team is responsible for maintaining accurate records, coordinating with suppliers, and ensuring that all parts meet the high standards expected by Honda and Acura owners.
Customer Service
At Honda PACT, we believe in empowering our graduates to explore diverse career paths that align with their passions and skills. Whether you envision yourself as a hands-on technician, a strategic service manager, or a dynamic sales consultant, Honda PACT equips you with the knowledge and experience to thrive in the automotive industry.
Upper Management
Exciting upper management job opportunities await you at Honda and Acura dealerships, where you can lead dynamic teams and drive success in a thriving automotive environment.
Take the Next Step in Your Career
Ready to accelerate your career in the automotive industry? Join the Honda PACT program and gain the skills needed to become a certified Honda and Acura technician. Enroll today and start your journey towards a rewarding career!